Tenants

Everything you need to manage your home

Your tenancy, your rent and your repairs — handled by a team that listens and responds.

Pay your rent

Direct debit, bank transfer, standing order or card payment over the phone.

Report a repair

Tell us what has gone wrong and we will book an appointment that suits you.

Manage your tenancy

Tenancy changes, ending a tenancy, permissions and mutual exchange.

Safety in your home

Gas, electrical and fire safety checks, plus damp and mould reporting.

Complaints and feedback

When we get things wrong we want to hear about it so we can put it right.

Your neighbourhood

Anti-social behaviour, communal areas and community involvement.

Need to speak to someone?

Our housing team is available Monday to Friday, 9am to 5pm. Emergency repairs are covered 24 hours a day.

Contact the team